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DSL Billing Procedures
Support and Contact Info
Pricing and Packages
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Verizon Dry Loop DSL
Questions after Sign-up
How much do DSL modems cost?
NEW MODEM AS OF DEC 2009: We offer DSL modems for sale. The current model that we are selling is a
Comtrend CT-5072T which comes in standard bridge
mode and can be configured to do PPPoE authentication. We sell them in
increments of 10. They are $35.00 per modem
plus shipping and include the modem, power supply, 4 micro filters, 1
phone splitter, and an Ethernet and phone
cable. We offer a 90 day warranty on these units. You can find
technical specifications on these units on the Comtrend
Click here for info on the Comtrend CT-5072T ADSL2+ ...
You can also view the manual for these Comtrend DSL modems here:
Technical Specifications Required: MUST be an ADSL modem that supports
RFC1483 / Bridge Mode and DMT (g.DMT) VP set to 0 VC set to 35
You can place an order for modems directly in the backoffice management
website once your wholesale DSL account is setup
with us. Here is the URL:
PREVIOUS MODEM BEFORE DEC 2009: DLINK 2320B ... You can find technical specifications
on these units on the D-Link website at:
Covad's DSL Modems
Covad's modems are mandatory and are automatically shipped to the enduser when a Covad DSL order is placed. We can not waive this process. Covad's modems are shipped direct to the customer and cost $35.00 each.
They will be branded Covad/IKANO. We are sorry that there
is no custom branding. They come with a CD to walk the user through the
setup process. Covad supplies a BroadXent Briteport
8012-G1 ADSL2+ modem, Click here for the manual
- How are the modems shipped to the customers?
If you purchase DSL modems from us then we will ship them to you. You
would then insert your instructions, company information, your name, number, etc and ship them to your users.
The exception is Covad, who ships the modems to the customers
directly for you/us.
- Can a customer use their own modem?
Yes in AT&T and Verizon markets. They must be Covad supplied in Covad
- Can I resell my own wireless routers?
Of course you can. This would be a great way to earn a few extra bucks
=). We just do not sell them.
- Modem Return Policy
The Comtrend and DLINK DSL modem units come with a 90 day warranty. To get a replacement unit you will need to provide us with the serial number for the unit
that is faulty. To do this, please email your PlatID# (Whsle Acct #) along with the modem serial number to firstname.lastname@example.org. We will verify
that the unit has been shipped within 90 days. Once verified please ship the unit back to us with some form of tracking. We recommend UPS. Please
email the tracking number for the shipment to email@example.com and we will have a replacement unit sent out to you. You will need to return the
modem and power supply.
Please ship the unit to:
RMA: Account Number
20847 Sherman Way, Suite 100
Winnetka, CA 91306
If you have a Covad DSL modem that needs to be returned, Click here for the Covad Modem Return
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If you have any further questions, please email us to
firstname.lastname@example.org or cal
l our sales staff at 1888-460-2286 and either
Jared, Eric, Vance or Adrian will get back to you with more info. Please
ent (leave voicemails if necessary) as we expect high demand and
interest in the product. We will get back to you ASAP and will show
you how it works and answer questions.
Your friends at Dialup USA